Ameri Power

Customer Care

Monday - Friday 9 A.M. - 6 P.M. (except holidays)

(281) 240-0405 or toll free outside of the Houston Area 1-877-960-5050.

Email us with questions regarding your existing account:

Email us for information about our products and services:

Mail Correspondence To

AmeriPower, LLC
P.O. Box 16206
Sugar Land, Texas 77496

Payment options

  • Mail Payments To

    AmeriPower, LLC
    P.O. Box 4977
    Houston, Texas 77210-4977

  • Pay online

    Manage your account online 24 hours a day, 7 days a week.

    • View your current and past electricity bills any time of the day.
    • Check monthly usage information.
    • Pay your bill online!
  • Pay by Phone

    Call us at 281-240-0405 or toll- free at 1-877-960-5050 and pay with your credit/debit card or bank draft.

  • Automatic Payment Options

    Simplify the process of paying your electricity bill! Arrange to have your bill paid automatically from your bank account.

    ACH Authorization Form

  • I cannot pay my bill!

    If you need assistance paying your bill by the due date or are ill and unable to pay your bill, an AmeriPower customer care representative may be able to help you by establishing a a deferred payment plan or possibly securing payment assistance from state or federal energy assistance programs. The LITE-UP TEXAS program is designed to help qualified low-income individuals reduce the monthly cost of electric service, you could visit this page to see if you qualify, Contact us immediately for available options (dependent on qualification).

  • Switch Holds

    For general information regarding switch-holds,please click here

    For FAQ regarding switch-hold,please click here

Paperless Billing is free – and simple.

At AmeriPower, we’re always looking for ways to make your life a little less complicated. That’s why we encourage you to sign up now for Paperless Billing — a quick, convenient, and secure way to receive and view your electricity bill.

To sign up for Paperless Billing:

  • Log into your AmeriPower online account, go to My Profile, and Change Contact Info. Simply change the Bill Mode to Email and you’re done!
  • Call us at 281-240-0405 or toll- free at 1-877-960-5050
  • Email us at with your account number and let us know you want Paperless Billing

Instead of receiving a paper bill each month, you’ll receive an email reminder providing your bill amount and due date, and notifying you that your detailed bill is available to view or print online. Your paperless bill is identical to the paper bill you would have received in the mail. You can then pay your bill safely and securely through your online account, or call us to make a payment. (Payment by credit card is the only option that carries a fee.)

Paperless Billing offers these benefits:

  • Quick, secure and easy access from any computer – 24 hours a day, 7 days a week.
  • The ability to view or print current and past bills all in one place, with just a click of your mouse.
  • Less paper clutter. No more misplaced bills.
  • Saves trees. Helps Texas reduce solid waste and greenhouse gas emissions.

Your Rights as a Customer

Click here to review your rights as a customer

All Multimeter Customers Support

Meter Add/Delete Portal